Everything you need to know about Wild & Game and our products. If you have any other questions please do not hesitate to contact us.
Where do you deliver to?
Pallet; We use langdons to deliver anywhere in the UK.
Boxes; Presently we use DPD and deliver to all of England (including Isle of Wight), Wales and most of Scotland, however, we do have some postcodes where we are unable to provide a service due to products being dispatched frozen. At present we are unable to deliver to Northern Ireland and non mainland UK.
How can I track my order?
We use DPD as our courier and their standard delivery time is 9 am-5 pm (some deliveries are arriving after 5 pm due to the current crises), We are unable to give specific times, if an item has not arrived by 8 pm please e-mail us at firstname.lastname@example.org and a member of our team will contact you to discuss the options.
Is your packaging recyclable?
We have recently introduced WoolCool insulation to our boxes, this is recyclable and is made from wool. All of our products are now despatched in cardboard boxes which are easily recyclable. Our new ice packs can safely be disposed of in the sink and the plastic outer can be recycled.
Are your products solely uk?
Yes we source all of our meat from the UK. Our manufactured products are all made in the UK using British ingredients and packaging.
What are your technical capabilities?
We have a full Technical team which manage all enquiries Technical@wildandgame.co.uk and we are also BRC AA Grade brokers and agents.
Do any of your products contain nuts?
Allergens are highlighted as part of the ingredient listing for all products available on the website. We use approved trusted suppliers to produce our products who can confirm that they have strict nut policies in place, where our suppliers feel there is any risk from their supply chain then this is made clear on product labelling indicating a warning statement ‘may contain’.
Do you sell Gluten Free products?
Yes, we are glad to introduce Gluten free products to the wild and game range, please see product page for details.